Hotel Specialist · Market Research · Since 1986
Four decades on the hotel investment beat — from the reservation floor of a Las Vegas resort to independent research on the business of hotel real estate.
An experienced hotel specialist with a demonstrated history in market research — skilled in management, small business financial management, future trends, accounting and public speaking. A research professional trained at Cornell in the financial analysis of hotel investments.
Chapter I
CBRE
Hotel & Commercial Real Estate Data Bank Coordinator · Sr. Commercial Researcher
It started with the numbers. Analyzing markets for brokers, building databases property by property, producing quarterly market reports and custom economic analysis. Telephone surveys, on-site surveys, broker meetings — the unglamorous groundwork behind every commercial transaction. Later, tracking every metro New York commercial foreclosure above five million dollars.
Chapter II
Hilton Hotels & Resorts
Rooms Division · Restaurant Assistant Manager
Nine years supervising reservation and convention sales agents. Training, evaluations, arrivals and departures, room blocks, upsell goals, service index scores. Learning how a hotel actually earns a dollar — one guest, one night, one rate at a time.
Chapter III
Bellagio · MGM Grand · Wynn Las Vegas
Small Group Room Coordinator → Convention Sales Manager
Fourteen years inside the most competitive hotel market on earth. Solicitation, site inspections, revenue meetings, convention blocks. Then sales contract administration for CityCenter — the $9.2 billion joint venture on 67 acres between Bellagio and Monte Carlo: escrow, closings, broker agreements, thousands of residences.
Chapter IV
Hilton Hawaiian Village Waikiki Beach Resort
Front Services Manager
Valet, bell, and door — the first and last impression of a resort. Arrivals handled with precision, the front of house held to a standard guests never see but always feel.
Chapter V
Miles Greve BBmg Group
Hotel Real Estate Investment Research
A boutique news research firm for the business of hotel real estate investment. Independent, insightful coverage of the hotel investment beat — a multi-platform research network for an industry that rewards those who read the numbers before the headlines.
Also along the way
Study
Hotel Real Estate Investment & Asset Management — Financial Analysis of Hotel Investments
2020 – 2021
B.S., Hotel Administration
1984 – 1988
Graduate study — Hotel Investments & Hotel Marketing
2000
Graduate study — Hotel Real Estate Development
2018
Specialization Certificate, Construction Finance
2017
Certificate in Entrepreneurship Studies
2017
Continuing education, Journalism
2017
Additional certifications from eCornell, Coursera, Wharton Online, Columbia, the UNLV Lied Institute of Commercial Real Estate Studies, Baruch College, UCLA and LinkedIn Learning — spanning entrepreneurship, raising startup capital, construction finance, qualitative marketing research and managerial economics.
Skills